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  • catherinejdietrich

How to Communicate with your Housekeeper



If you've ever employed a housekeeper, you know how important it is to establish good communication. After all, you're inviting someone into your home to take care of your most prized possessions. Effective communication can help ensure that your housekeeper understands your expectations and is able to perform their duties to your satisfaction. In this blog post, we'll explore some tips on how to effectively communicate with your housekeeper.


Be clear about your expectations

One of the most important things you can do is to clearly communicate your expectations. This includes discussing the tasks you want your housekeeper to perform, the schedule they should follow, and any other specific instructions or preferences you may have. It's also a good idea to establish a system for communicating changes to the schedule or tasks, so that everyone is on the same page.


Use simple and concise language

It's important to remember that not everyone speaks the same language or has the same level of fluency. When communicating with your housekeeper, try to use simple and concise language. Avoid using idioms or colloquialisms that might be difficult to understand. Additionally, it may be helpful to write down any instructions or important details, especially if there's a language barrier.



Listen actively

Effective communication is a two-way street. It's important to listen actively to your housekeeper and make sure you understand their needs and concerns. Encourage them to ask questions and provide feedback, and be open to suggestions on how to improve their work. This will help build trust and ensure that your housekeeper feels comfortable approaching you with any issues that may arise.


Provide feedback

Just as it's important to listen to your housekeeper's feedback, it's equally important to provide feedback on their performance. Let them know when they're doing a good job, and provide constructive criticism when necessary. Be specific about what you want to see improve, and offer suggestions for how to achieve those improvements. This will help your housekeeper grow and develop in their role, and ultimately lead to a better working relationship.


Be respectful

Above all, it's important to be respectful when communicating with your housekeeper. Remember that they are a professional who deserves to be treated with respect. Avoid using harsh language or making unreasonable demands. Treat your housekeeper as you would want to be treated, and always keep the lines of communication open.


We see again and again with our Good People families that effective communication is the key to a successful working relationship with your housekeeper. By following these tips, you can establish clear expectations, use simple and concise language, listen actively, provide feedback, and show respect. With these tools in your toolbox, you'll be able to communicate effectively with your housekeeper and build a strong, long-lasting working relationship.



Good People is a domestic staffing agency specialising in introducing high quality household assistance. We provide a simple, fast and professional service to recruit trained and vetted staff who match your family values. To discuss what we can do for you, or to join the Good People Club, get in touch.

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